Privacy Policy
Last Updated: [09/08/2025]
This policy explains how we collect, use, and protect your information for the purpose of providing our services, whether obtained through our website or over the phone.
1. Information We Collect
We collect information necessary to provide and manage our services:
On our website: Information you provide in forms, such as your name, email, phone number, and service-related details.
Over the phone: Information you share verbally for service inquiries, which we will only record with your prior verbal consent.
We automatically collect basic usage data (e.g., IP address, browser type) through cookies to ensure the technical operation and security of our website.
2. How We Use Your Information
Your information is used strictly to:
Respond to your service inquiries and provide quotes.
Fulfill and manage the services you request.
Provide customer support and service-related communication.
Process transactions and send invoices.
Maintain the security and operation of our website.
3. How We Share Your Information
We do not sell your data. Information is only shared with:
Essential service providers (e.g., payment processors, scheduling systems) who are strictly necessary for us to deliver the services you have requested. These partners are bound by confidentiality agreements.
If required by law, such as for legal compliance, fraud prevention, or to protect our rights.
Your Choices
Cookies: You can adjust your browser settings to refuse cookies.
Access or Deletion: To review, update, or delete your personal data, please contact us using the information below.
We implement security measures to protect your data. By using our site or providing information over the phone, you agree to this policy.
Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes
1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2.Types of SMS Communications
a. If consent has been given to receive text messages from [Company Name], messages may be received related to the following :
Appointment Reminders
Follow up Messages.
Billing and Approval for projects.
Example: Hello! This is a reminder of your appointment for the appliance repair scheduled for 07/22/24 at 12.00PM. Reply STOP to opt out of SMS notifications.
4. Potential Fees
a. Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
a. Message frequency may vary depending on your care needs. On average you may receive up to 4 messages per week for account-related, communications, follow-ups, or promotions.
3.Message Frequency
5.Opt-In Method:
a. Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
6.Opt-Out Method:
a. Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
7.Help:
a. For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at Consent Form
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8. Standard Messaging Disclosures:
a. Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
Terms and Condition
By checking this box on our consent form, you agree to receive SMS messages from ZR Property Preservation LLC related to your property maintenance needs and vendor queries.
You may reply STOP to opt-out at any time. Reply to HELP to (313) 355-6536 for assistance. Messages and data rates may apply. Message frequency will vary.
Learn more on our privacy policy page and Term & Conditions.
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